Customer Service Representative- Dutch Speaking

Managing customer requests and queries via phone or e-mailLogging, assigning, supervising progress of complaints &
claims from receipt to completionInteracting with partners in a professional, friendly and efficient mannerCoordinating the allocated portfolio key customers’s queries end-to-endMaintaining our reputation by your professional and helpful attitude towards our customersBeing the face and voice of one of the largest global energy companyDifferent bonus opportunities based on performance, wide range of cafeteria elementsLife &
health insurance, medical care packageFlexible working schedule:
home office up to 2 days / week, based on team agreementOpportunity to build up long term career path and develop your skills with wide range of learning optionsFamily friendly workplace e.G.:
Extended parental leave, Mother-baby roomEmployees’ wellbeing programs e.G.:
Employee Assistance Program, Company Recognition ProgramPossibility to join our social communities and networksChill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.G.:
Play Zones, Office massage, Sport and music equipmentAssets like phone for private usage and company laptop are provided from the first day of employment with other equipment if requested bp Hungary won the Most Attractive Employer 2022 Award SSC/ BSC sector second time in a row at PwC's annual employer research. Come and join us!Good level at least B2 of Dutch and EnglishAt least 1 year of relevant experience in a Back Office or in SSC environmentCustomer focused approachFlexible, motivated personality