Dutch Speaking Customer Service Representative Home-Office

Transcosmos is an international leader in Business Process Outsourcing BPO services, including Customer Support services in German, French, Italian, Spanish, Portuguese, Polish and English. We employ over 50,000 staff worldwide and support amazing brands!If like us, you are passionate about people and technology then your amazing new job is just a tap away!Task:
Customer support on phone,email and chat platforms answering general and specific questions of clientsProfessional handling of client claims and requests.Computer assisted administration of client claims and requests.Escalating more complicated issues for further processingWhat we offer:
Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.To acquire the necessary knowledge we provide apaid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.Competitive salaryCafeteriaTeam building and free time activitiesYou can work in full home office in Hungary or you can join us in our modern office environment in Debrecen.Expectation:
High School degree40 hours per week working schedule within opening hoursStrong Dutch C1 and English B2 language knowledgeGreat communication skillsClient focused attitudeReliable and confident personalityLanguages:
The tasks and responsibilities described here in shall be provided inDutch – C1 and English B2Can understand a wide range of demanding, longer texts and recognize implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing a controlled use of organizational patters, connectors and cohesive devices.Other:
Previous experience in a similar sector is an advantage.