Servicing Manager - German Speaking

Our partner is a prominent international banking institution with strong roots in Europe's banking history. If you are interested in the banking area and would like to use your English and German language skills, join the new team in this company.
Main responsibilities:
Be the single point of contact for tier 1 corporate clients across Europe, in respect to their cash management products and services.
Challenge and simplify client requests.
Identifying and suggesting improvements for internal processes while communicating with back offices, Business Centers, Cash Management and other internal stakeholders.
Being the single point of contact on after-sales activities for the client but also with every stakeholder of the relationship with the bank.
Regularly attending client and review meetings.
Informing and communicating regularly until the end of the issue.
Required skills:
At least college graduate or equivalent apprenticeship with a minimum 2-3 years of office experience.
Direct client interaction and extensive Client Service experience.
Fluency in German and English language.
Result-oriented communication experience.
Resilience.
Ability to synthesize / simplify.
Advantages:
Expertise in electronic banking, payments/reporting, or cash management area.
What our partner can offer to you:
A competitive remuneration package and flexible social benefit package
Inspiring networking opportunities regionally in Central Europe and internationally within a global Group
Working with a diverse team and belonging to an inclusive community
A stimulating multinational environment in a top-quality office, close to Westend City Center
Home office opportunity (2 days per week)
Market-leading trainings, on-the-job training program
Attention to employee well-being and work-life balance