Order To Cash Specialist- German Speaker

Order to Cash O2C Agent ensures customer’s orders are correctly loaded onto the system, that any queries are resolved and that ESAB deliver on time what has been ordered and promised. First point of contact from Sales on order book management and related questions, availability of products, chase supplies, enter orders, claims, invoicing, and handle claims and returns. Supports Customer Service Desk and Sales Representative local colleagues while building and maintaining excellent partner relationships Order entryOrder-book managementAnswering customer/ sales representatives, inquiries and requestsContact with planning, order desk OD, supply chain and transportManage invoicing, claims, returns, credit notesProvide support to Customer Service Desk CSD &
local sales team and internal/ external customerUnderstand local market specifics and follow environmental changesMaintain customer master data liaising with Central Data Maintenance CDMSupport Sales activities according to agreed processWork towards reaching team and individual KPI’sFollow LEAN working principles, continuous improvement and identify non-value added activities in day-to-day jobCall handling- Back up CSD local if neededCompetitive compensation packageWork in a brand new „green” office at Corvin-negyedEasy access to workplace – metro line M3, tram 4-6Fruit DaysFree weekends – in case of bridge days, Saturdays are always days-offHome office opportunity – 4-3 days/weekGreat team, energetic peopleCareer development opportunityOpportunity of personal growth Our hiring journey1. Submit your CV &
application to our system.2. If your qualifications match our expectations, we will reach out to you for a friendly phone conversation to get to know each other better.3. Following this, we will extend an invitation for an online interview. During the 1-hour conversation, you will have the opportunity to meet with your Team Leader and a Talent Acquisition Partner. This will be a collaborative exchange, where we not only ask questions but also share valuable insights.4. Upon a successful interview, you can expect to receive a job offer from us. We strongly value the importance of feedback, and you can always count on us to provide you with a response. We believe in open communication! At ESAB Budapest SSC, we take pride in our role as the backbone of the world's leading welding and cutting company. Our contributions have played a crucial part in the construction of iconic structures like the Megyeri Bridge, NASA Space Station, and the 2014 FIFA World Cup Stadium. Our impact extends beyond these remarkable projects it's a thriving community of 220 professionals who are deeply committed to cultivating a workplace culture defined by shared values and a strong dedication to excellence. We prioritize your well-being, recognizing the importance of work-life balance for your happiness and success. Teamwork is integral to our culture, reinforced through social and team-building activities. Your voice matters:
we foster an open and inclusive environment valuing all ideas. Enjoy flexibility with our hybrid work model, allowing you to choose your best working environment. Our SSC is located in Budapest's vibrant heart, step into our modern office space, designed for inspiration and productivity, reflecting our commitment to excellence. It's a source of great pride that we secured a well-deserved spot on the shortlist for the 2020 Office of the Year Award. Additionally, we cherish our recognition with the Family-Friendly Award and our membership in a diverse and inclusive community Sokszínűségi Karta.Fluency in English &
German both written andverbalConfident Excel &
MS Office skillsOutstanding attention to detailCustomer and solution focusCareer-starters are also welcomeNice to have:
Relevant experience in multinational environmentERP system knowledge