Order To Cash Specialist - French Speaker

Order to Cash O2C Agent ensures customer’s orders are correctly loaded onto the system, that any queries are resolved and that ESAB deliver on time what has been ordered and promised. First point of contact from Sales on order book management and related questions, availability of products, chase supplies, enter orders, claims, invoicing, and handle claims and returns. Supports Customer Service Desk and Sales Representative local colleagues while building and maintaining excellent partner relationships.Order entryOrder-book managementAnswering customer/ sales representatives, inquiries and requestsContact with planning, order desk OD, supply chain and transportManage invoicing, claims, returns, credit notesSecond point of contact for incoming callsProvide support to Customer Service Desk CSD &
local sales team and internal/ external customerUnderstand local market specifics and follow environmental changesMaintain customer master data liaising with Central Data Maintenance CDMSupport Sales activities according to agreed processWork towards reaching team and individual KPI’sFollow LEAN working principles, continuous improvement and identify non-value added activities in day-to-day jobCall handling- Back up CSD local if neededCompetitive compensation packageWork in a brand new „green” office at Corvin-negyedEasy access to workplace – metro line M3, tram 4-6Fruit DaysFree weekends – in case of bridge days, Saturdays are always days-offHome office opportunity – 4-3 days/weekGreat team, energetic peopleCareer development opportunityOpportunity of personal growthFluency in English &
French both written andverbalConfident Excel &
MS Office skillsOutstanding attention to detailCustomer and solution focusCareer-starters are also welcomeNice to have:
Relevant experience in multinational environmentERP system knowledge